Kuni Lingston
As of 2025, the Department for Work and Pensions (DWP) has updated its guidance around Attendance Allowance, and failing to comply with the rules could result in reduced payments—or a complete stop in benefits.
With many pensioners relying on up to £441.60 every four weeks, staying informed is critical to protect your income.
Here’s what you need to know about eligibility, risk factors, and how to ensure your payments continue without interruption.
What Is Attendance Allowance?
Attendance Allowance is a non-means-tested benefit provided by the UK government for individuals over State Pension age who need help with personal care due to illness or disability.
Key Details at a Glance:
| Topic | Details |
|---|---|
| Benefit Name | Attendance Allowance |
| Administered By | Department for Work and Pensions (DWP) |
| Payment Frequency | Every four weeks |
| Maximum Payment | £441.60 (2025/26 rates) |
| Application Method | Phone or via GOV.UK |
| Age Requirement | Over State Pension age |
| Means-Tested? | No |
Attendance Allowance Rates for 2025
There are two rates of Attendance Allowance based on how much help you need:
| Rate Type | Weekly Amount | Monthly Equivalent | Eligibility Condition |
|---|---|---|---|
| Lower Rate | £73.90 | £295.60 | If you need help during either day or night |
| Higher Rate | £110.40 | £441.60 | If you need help during both day and night, or are terminally ill |
This benefit is not affected by income, savings, or having a carer. You can use it however you wish—for home help, transport, medication, or extra support.
Eligibility Criteria
To qualify for Attendance Allowance, you must:
- Be over State Pension age
- Have needed care for at least 6 months
- Be affected by a physical or mental condition that impacts your daily activities
- Be habitually resident in Great Britain (with at least 2 of the last 3 years spent in the UK)
- Not be subject to immigration control
“Care” could mean help with:
- Getting dressed
- Bathing or using the toilet
- Medication reminders
- Avoiding falls or confusion-related risks
Why Your £441 Payment May Be at Risk
The DWP has outlined specific conditions that could put your Attendance Allowance at risk if not reported properly. Ignoring these rules may result in overpayment, suspension, or penalties.
1. Staying in a Hospital or Care Home
If you’re admitted to an NHS-funded hospital or care facility for more than 28 days, your benefit will stop. You must notify the DWP as soon as you’re admitted.
2. Extended Travel Abroad
Short holidays are fine, but if you’re out of the UK for more than 13 weeks (or 26 weeks for medical treatment), your payments could be paused. Inform the DWP before you leave.
3. Changes in Health Condition
If your needs improve, you must report this to the DWP, even if the change seems minor. You might be moved from the higher to the lower rate, or lose eligibility.
Conversely, if your condition worsens, you could be eligible for a higher rate, but you’ll need to report it promptly.
4. Moving into a Care Home
If the local authority pays for your care home fees, you may no longer be eligible for Attendance Allowance. However, self-funded residents can usually keep receiving it.
How to Apply for Attendance Allowance
You can apply by:
- Phone: Call the Attendance Allowance helpline at 0800 731 0122
- Online: Download the form at GOV.UK
- Post: Complete the form and mail it to the address provided
Application Tips:
- Be detailed: Fully explain your care needs
- Provide evidence: Include GP letters, carer notes, or hospital records
- Keep records: Make copies of everything you submit
The DWP may request a follow-up assessment or more documentation before issuing a decision.
Common Mistakes That Reduce Payments
Avoid these errors to keep your full £441:
- Forgetting to report hospital admissions
- Not updating the DWP after health changes
- Assuming you need a formal carer to qualify
- Underestimating your daily care needs on the application
Real-Life Case Study
Margaret, 78, from Manchester, receives the higher rate of Attendance Allowance due to arthritis. She informed the DWP about her 10-week stay abroad in advance and had no issues. But after a 32-day hospital stay, which she didn’t report, she was asked to repay a portion of the benefit. The lesson? Communication is critical.
Appeals and Reconsideration
If your benefit is reduced or stopped:
- Ask for a Mandatory Reconsideration
- Appeal to an independent tribunal
- Seek help from organisations like Citizens Advice or Age UK
The Attendance Allowance is a vital support lifeline for many older Britons, providing up to £441.60 every four weeks. But in 2025, the DWP is tightening its enforcement of reporting requirements.
If you’re receiving this benefit—or applying—make sure you stay updated, report all changes, and maintain accurate records to keep your payments secure.
A few small actions today could protect your income tomorrow.
FAQs
What happens if I forget to report a hospital stay?
If you stay more than 28 days in an NHS-funded hospital and don’t notify the DWP, your benefit may be overpaid and you could be asked to repay the excess.
Can I still get Attendance Allowance if I live in a care home?
Yes, but only if you’re self-funding your care. If the local authority pays for your care, you may no longer qualify.
Do I need a formal carer to claim Attendance Allowance?
No. You do not need a formal carer. The allowance is based on your care needs, not whether you receive formal care.